Senior Manager, Center of Excellence

Required

• 6+ years of experience in Revenue Operations, Sales Operations, Deal Desk, Order Management, or Data Governance within B2B SaaS.
• 3+ years of people management experience, including directing daily work, coaching, and supporting career development.
• Hands-on experience with Salesforce, including CPQ, opportunities, quotes, contracts, and subscription data.
• Strong understanding of SaaS subscription models, multi-product bundling, contract structure, co-terming, amendments, renewals, and usage-based contracts.
• Experience building or running a team, process, or function from the ground up, including defining roles and workflows.
• Track record of enforcing policy with field teams while keeping working relationships strong.
• Experience participating in a CPQ or quote-to-cash system implementation, including requirements and user acceptance testing.
• Strong analytical and problem-solving skills, with the ability to find root causes in data and processes.
• Clear written and verbal communication, and comfort holding firm on standards with sales leaders.
• Bachelor's degree in Business, Finance, Operations, Computer Science, or related field (or equivalent professional experience).