Coram AI Revenue Operations Manager at Coram AI owns GTM processes and systems to improve sales productivity and data accuracy. The role includes administering HubSpot and sales engagement tools and building AI workflows to automate manual tasks.
Responsibilities
As a Revenue Operations Manager, you’ll report directly to the Senior Director of Strategy & Operations and own the processes and systems that run Coram’s go-to-market engine. You’ll identify opportunities to improve sales productivity, efficiency, and data accuracy, then design processes and build systems and AI workflows to deliver those improvements. You’ll own this work from initial problem definition through implementation, adoption, and measurable results.
This role combines process design with hands-on systems building. You’ll partner with senior stakeholders across sales, channel, enablement, marketing, and finance to simplify critical GTM processes, administer HubSpot and the sales engagement and dialing stack, and prioritize AI-native automation so the sales team can spend more time selling.
Own the end-to-end design, documentation, implementation, and adoption of core GTM processes.
Administer and continuously improve HubSpot and the sales engagement and dialing stack (Salesloft and Nooks), including object and property design, pipelines, workflows, sequences, permissions, and integrations.
Analyze rep workflows, system data, and stakeholder input to identify opportunities to improve sales productivity, efficiency, and data accuracy, and translate findings into practical process and system changes.
Build and deploy AI agents, workflows, and automations that eliminate manual work for reps.
Own CRM data quality and integrations across CRM, sales engagement, dialing, enrichment, conversation intelligence, and finance systems to ensure reliable pipeline, attribution, and partner data.
Lead implementation and change management for the processes and tools you introduce, ensuring adoption and ongoing maintenance and measuring their impact on rep productivity and data accuracy.
Communicate clear recommendations, progress, and results to sales leadership and cross-functional partners, connecting system and process improvements to business outcomes.
Skills and qualifications
5–8 years of experience in revenue operations, sales operations, GTM systems, or a related field, with meaningful experience supporting an outbound sales team at a B2B technology company.
Demonstrated ability to take a process or system problem from an ambiguous starting point through design, implementation, adoption, and measurable improvements in team productivity, efficiency, and accuracy.
Qualification
Experience with data enrichment toolsBackground in physical security
Required
5–8 years of experience in revenue operations, sales operations, GTM systems, or a related field
Meaningful experience supporting an outbound sales team at a B2B technology company
Demonstrated ability to take a process or system problem from an ambiguous starting point through design, implementation, adoption, and measurable improvements
Preferred
Current or recent experience at a high-growth Series A–C company.
Experience with a channel or partner-led sales model.
Experience supporting a fast-growing AE team through a hiring ramp, including onboarding systems and activity reporting for new hires.
Experience with data enrichment tools.
Familiarity with conversation intelligence tools (Fireflies, Gong, or similar) and experience building call-quality or qualification scoring workflows using transcripts.
Exposure to quote-to-cash and deal desk workflows, CPQ, and finance system integrations.
Background in physical security, IoT, video, or hardware-plus-software sales.
