Shopmonkey Associate Payments Adoption Manager responsible for driving adoption and usage of Shopmonkey Payments among customers. Collaborate with leadership to grow payment volume and provide expert support.
Responsibilities
Prospect into our customer base proactively through outbound/inbound efforts (focus will depend on experience and company needs) to ensure they are maximizing the benefit of Shopmonkey Payments
Work closely and collaboratively with Leadership to develop and implement appropriate plans for your shops to help them grow their volume and impact of Shopmonkey Payments for their business
Conduct in-depth rate analysis on both internal and competitor rates
Become an expert in our credit card processing for both online and in person transactions, sell our available card reader terminals, and surrounding fintech solutions that can benefit our shops
Ensure all customers are followed up with, assisted and successful with their use of Shopmonkey Payments
Generate and maintain expert knowledge of the Shopmonkey core and Payments product offerings, the automotive services industry, competition, market happenings and trends
Oversee that our CRM is being utilized and managed effectively
Meet and exceed monthly quota and daily KPI’s
Experience in a B2B SaaS and Embedded Payments environment
Ability and willingness to be a team player by collaborating and leading by example
Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
An honest and genuine approach to helping customers
Qualification
Desire to grow within our organizationFluent in Spanish!MedicalShort term and long term disabilityEmployee assistance programGenerous parental leave401(k) available upon hire11 paid holidaysFluent in Spanish
Required
Desire to grow within our organization
Experience and interest in the Automotive industry
Fluent in Spanish!
Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
Short term and long term disability
Employee assistance program
Reimbursement for a personal health and wellness membership
Generous parental leave
401(k) available upon hire
11 paid holidays
Flexible time off - take the time off you need!
Matching donations for approved charitable organizations
Preferred
Experience and interest in the Automotive industry