Provide friendly, first-line support for everyday employee and manager HR questions, escalating more complex, sensitive or employee relation matters to the right person.

Support onboarding and offboarding, helping create a smooth experience for employees joining and leaving Smartly.

Complete routine Workday transactions supporting offboarding, onboarding, mobility, and time & absence processes, keeping employee records and HR data accurate and up to date.

Maintain our HR knowledge content, including articles, FAQs, and guidance, and flag information that is unclear, outdated, or missing.

Use approved AI tools to find information, improve content, and make routine work more efficient, while checking outputs carefully and protecting confidential information.

Help employees and managers use Workday and HR self-service tools effectively.

Spot recurring questions or process issues and share them with the team so we can keep improving how HR support works.

What We Are Looking For

You’re interested in building a career in HR Operations, People Operations, or a similar field.

You have some experience in an administrative, operational, customer service, or people-focused environment. Previous HR experience is helpful but not essential.

You’re organized, detail-oriented, and care about getting things right.

You communicate clearly and empathetically and enjoy helping people find answers.

HR Operations Associate

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Smartly.io

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