Tonal Showroom Sales Supervisor responsible for creating excellent client experiences and supporting sales goals at Tonal's Natick retail store. Oversees team development, client outreach, and operational initiatives.
Responsibilities
Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image
Focus on activities to meet and exceed individual and team business goals
Model and educate your team on how to build and develop exceptional client service creating impactful in-store experiences that deliver sales
Work on initiatives assigned by the Showroom Leader, including recruiting, training, and event planning
Utilize Salesforce to maintain client information to drive our business and facilitate client support
Conduct phone and/or email outreach to clients to communicate updates, offers, and follow-ups
Qualification
High school graduate or equivalentHistory of sales experienceFamiliarity with the local marketProfessionalMust be able to work nightsPhysical RequirementsRequires bendingProficiency with Apple ProductsProficiency with Google SuiteProficiency with Salesforce
Required
High school graduate or equivalent
History of sales experience, with demonstrated ability to meet and exceed sales goals
Familiarity with the local market, and ability to network and build community relationships
Professional, enthusiastic, and hardworking, with a strong client focus
Excellent communication skills (written and verbal)
Must be able to work nights, weekends, and holidays
Physical Requirements
Requires bending, stooping, reaching up, and lifting up to 50 pounds.
Ability to walk for extended periods of time.
Ability to stand for extended periods of time.
Ability to perform routine tasks for extended periods of time.
Ability to look at a computer screen for extended periods of time.
