As the Customer Marketing Specialist, you will run the programs that turn DataDome customers into visible, vocal advocates. You are the hands-on program manager and executor for customer marketing, and the day-to-day liaison between Marketing and our customer-facing teams: Account Management and Customer Success.

This role is internal and external-facing. You will work directly with customers to write customer stories, produce video testimonials, and secure reviews, while partnering with Product Marketing, Content, Field Marketing, and SMEs on production and distribution.

This role is part of the Corporate Marketing department, which drives corporate messaging, branding, content, communications, and PR. We are storytellers and strategists working to advance DataDome's mission: freeing the web from fraudulent traffic.

👉 You will be more specifically in charge of...

Executing DataDome's customer marketing programs across three categories, and measuring and reporting on their performance.

Partner with Account Management and Customer Success to identify champions and success story candidates, and agree on which stories to pursue and when.

Interview customers and write customer stories, case studies, and quotes, working with Content Marketing on production and distribution.

Capture video testimonials with customers, coordinating with Content and Creative on production.

Drive customer review campaigns (G2, Gartner Peer Insights, etc.) and secure testimonials.

Coordinate customer participation in joint speaking engagements.

Plan, schedule, and coordinate customer-facing campaigns, including customer webinars.

Support customer advisory board and user group logistics, in partnership with Product Marketing.

Customer Marketing Specialist

Responsibilities

Benefits

Company

Ddome

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