Zuora Customer Solution Engineer at Zuora partnering with Account Executives to win technical decisions on enterprise deals and support customers post-sale. Design, build, and demo quote-to-cash solutions including billing, CPQ, and revenue.
Responsibilities
Zuora is the leader in monetization for subscription and usage-based businesses. On our strategic customer team, Solutions Engineers partner with Account Executives to win technical decisions on enterprise deals — and stay close to customers after the sale for adoption and expansion.
This is a hands-on role: you’ll design, build and demo solutions, run POCs when the deal requires it (APIs, data, integrations), and remain close to customers post sale in a strategic capacity.
Partner with AEs on enterprise sales cycles: discovery, solution design, demos, and technical wins
Scope quote-to-cash solutions across billing, CPQ, and revenue — including subscription and usage-based pricing where relevant
Build tailored demos and proofs of concept aligned to customer requirements
Present to technical and business stakeholders, including senior leadership
Support technical health on assigned accounts and surface expansion opportunities
Collaborate with Product, Services, Support, and partners; contribute to RFPs and customer events as needed
Travel within your territory when required
This team works closely across Account Executives, Product, Solutions, partners, and customer stakeholders to:
Solve complex monetization and billing challenges
Deliver tailored technical strategies, demos, and proofs of concept
Qualification
5+ years in Sales EngineeringExperience in at least one ofStrong communication with engineersAI or usage-heavy product monetizationStructured deal methodology (e
Required
5+ years in Sales Engineering, Presales, Solution Consulting, or Solution Architecture on enterprise B2B SaaS deals
Demonstrated hands-on technical aptitude — you can configure, integrate, and build (not demo-only)
Experience in at least one of: billing/subscription platforms, quote-to-cash, ERP/finance systems, or revenue operations — Zuora experience not required
Strong communication with engineers, finance, and business buyers
Preferred
Usage-based or consumption billing (metering, rating, mediation)
Telecom or other high-volume usage models
AI or usage-heavy product monetization
Structured deal methodology (e.g. MEDDIC)
Bachelor's degree or equivalent practical experience.
