Zuora Sr. Analyst, Revenue Operations and Analytics at Zuora drives actionable GTM reporting and business intelligence across the organization. Builds forecasting frameworks and conducts ad-hoc analysis to support growth.
Responsibilities
Drive transparency, predictability, and insights to the organization through actionable GTM reporting and business intelligence at scale across all levels of the organization.
What You'll Achieve:
Support our GTM strategy through a portfolio of dashboards and reports that surface actionable insights
Build out a standardized and effective forecasting framework and review process with cross-functional teams
Maintain reusable definitions in markdown-based documentation and other shared knowledge assets to support team enablement and skill-building
Conduct ad-hoc analysis to answer critical business questions and deliver data-driven insights
Proactively identify opportunities to further fuel our GTM organization's growth
Qualification
Required Experience & Skills4+ years' experience in sales strategyExceptional problem-solving skillsExperience with data modelingExperience in SaaSExperience with forecastingExperience supporting CFO
Required
Required Experience & Skills:
4+ years' experience in sales strategy, sales operations, business analyst, or financial analyst role
Proficiency with Claude Code (Anthropic's agentic command-line coding tool), or comparable AI-assisted development/automation tools, to build and maintain reporting scripts, automate data pipelines, and accelerate ad hoc analysis
Exceptional problem-solving skills, with a solid ability to drive towards action and impact
Experience with data modeling, machine learning algorithms, and data science techniques
Motivation to work cross-functionally with various stakeholders, including Sales, Marketing, Engineering, and Finance
Ability to work in a dynamic setting while maintaining accuracy and delivering against deadlines
Demonstrated ability to manage analytic projects from inception to delivery, including developing structured scalable solutions
Understanding of how sales models/sales processes work as well as sales forecasting business processes
Excellent written and verbal communication skills with strong attention to detail
Preferred
Champion AI-first approaches to analytics, reporting, and business intelligence
Experience in SaaS, subscription, consumption, or recurring revenue business models
Experience with forecasting, predictive analytics, and statistical modeling
Experience supporting CFO, CRO, or executive leadership teams
Field Operations is the heartbeat of Zuora's tier-one team. With an innovative operational infrastructure and enablement cadence, we empower our front-line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects, and ecosystem partners. So, it's no surprise we strive for operational excellence in all that we do.
Alignment with the data and analytics teams across the organization will be essential for success in this role.
