Phonely Founding Account Executive at Phonely owns revenue end-to-end and leverages a network of buyers in call center-heavy operators. This role manages full-cycle deals and builds champions across multiple stakeholder groups.
Responsibilities
Own a quota and full-cycle deals from first meeting through close
Source pipeline through your network plus targeted outbound, with a focus on call center heavy operators
Lead discovery around call flows, booking rules, transfers, QA, compliance constraints, and success metrics
Build champions and multi-thread across Ops, Rev, CX, and technical stakeholders
Drive a structured deal process: mutual action plans, evaluation criteria, ROI, security, and procurement
Partner with Solutions and Customer Success to scope pilots and align on success criteria before signature
Maintain accurate pipeline hygiene and forecasting
Capture product feedback and market intel and loop it back to leadership
What we are looking for
Five or more years of closing experience (mid-market and or enterprise)
A demonstrable book of business: relationships with operators and executives at organizations that run or heavily use call centers
Experience selling into at least one of: insurance, home services, pay per call, BPOs, lead gen, or other high volume phone driven businesses
Qualification
A demonstrable book of businessExperience selling into at least one ofHigh ownershipExperience with TwilioWhy join PhonelySmall team
Required
Five or more years of closing experience (mid-market and or enterprise)
A demonstrable book of business: relationships with operators and executives at organizations that run or heavily use call centers
Experience selling into at least one of: insurance, home services, pay per call, BPOs, lead gen, or other high volume phone driven businesses
Strong discovery and executive communication, you can speak outcomes, not features
Comfortable with technical topics at a practical level (integrations, CRMs, call routing, data flows) without needing to be an engineer
High ownership, strong follow-up, and consistent deal control
Preferred
Existing relationships with call center leaders, heads of CX, heads of sales ops, lead gen owners, or BPO leadership
Prior experience selling call center services, telecom, CCaaS, dialers, QA, WFM, or lead gen products
Why join Phonely
Small team, high standards, direct access to leadership, and a product that is already proven in production. You will have real ownership over revenue and meaningful input into go-to-market.
