Global Hotel Partnerships Manager (East Coast based) at Opentable · LumiJobs

Responsibilities

This is a remote position, with a preference for candidates based on the East Coast. The role requires up to 25% domestic and international travel.
Act as the primary relationship owner for Tier-1 global hotel partners (e.g., Marriott, Hilton, Four Seasons, IHG), overseeing relationship health, retention, and revenue growth across regions.
Lead end-to-end negotiation and contracting for global service agreements, co-marketing contracts, and technical addendums, structuring terms that maximize strategic value across diverse markets.
Develop and execute profitability and revenue strategies that exceed growth and retention goals — including auditing financial structures such as rebate programs and implementing pricing models that increase average partner revenue.
Drive global adoption of high-value features and products, including OpenTable Pro, Private Dining Instant Booking, and Automated Guest Codes.
Serve as the bridge between partner technical teams and OpenTable Engineering to deploy API products (e.g., Sync, CRM, Booking), and navigate enterprise-level security audits, SSO implementation, SOC 2 reporting, and complex data privacy requirements.
Build consensus across cross-functional teams (Product, Engineering, Legal, Finance, Sales Ops) to align contract terms, product requests, and account plans, and provide end-to-end support for product releases and the subsequent go-to-market strategy.
Prepare and lead Quarterly Business Reviews (QBRs) and "Year in Review" performance audits for C-suite stakeholders, and design sales enablement and training materials that equip leadership and account management with hotel expertise.
Represent OpenTable at major industry trade shows and conferences, presenting on topics meaningful to the global travel and hospitality industry.
Own the administrative side of the partnership, including documentation of client engagement in Salesforce, stewardship of hotel-specific resource sites, and strategic communication flows.
The role requires up to 25% domestic and international travel.

Global Hotel Partnerships Manager (East Coast based)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Opentable

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