Responsibilities

The Marketing Operations Direct Mail associate will be responsible for:
Partnering with cross-functional partners to plan and deploy direct mail and print marketing campaigns end to end, from intake through in-home
Maintaining current-state direct mail processes and documentation, and helping ensure SLAs and submission processes are followed across stakeholders
QA’ing direct mail and print materials and submitting them to vendors to ensure desired in-home dates are met
Managing direct mail data and files for campaign submission, including segment/list preparation, validation, and troubleshooting data issues
Maintaining day-to-day vendor relationships to ensure time and cost savings are maximized
Managing direct mail invoice validation, reconciliation, and tracking against budget
Identifying and contributing to direct mail process improvements that reduce complexity, decrease manual work, and help operations scale with growing campaign volume
We are looking for a Marketing Operations Direct Mail Associate. Omada’s Marketing team is focused on the first part of Omada’s mission – to inspire people everywhere to take the first step toward lasting, healthy change. We understand our audience, know what makes Omada different, connect these two things to tell a great story, then measure and optimize its success.
As a Marketing Operations Direct Mail Associate at Omada Health, you’ll manage the scheduling, segmentation, QA and vendor submission of our direct mail campaigns. As our direct mail investment grows, you’ll provide dedicated operational capacity that turns increased campaign volume into campaigns that go out on time and accurately. Beyond your weekly campaign work, you’ll help refine our direct mail processes to scale operations and increase efficiency. You’ll use your judgment within established procedures, SLAs and budgets to resolve day-to-day issues, with minimal guidance on routine work and more support on new assignments.
Working in tandem with the Marketing Operations Direct Mail Campaign Manager to plan, build and deploy high impact campaigns, this role is extremely important to the Enrollment Marketing team and Omada Health as a whole. Successful campaigns are integral to reaching enrollment and revenue targets, preserving enrollment marketing as a strategic differentiator, and most importantly helping more people learn about and sign up for the Omada program.
3+ years of relevant experience in direct mail or marketing operations, including working with direct mail vendors to implement campaigns (Bachelor’s degree or equivalent relevant experience)

Marketing Operations Direct Mail Associate at Omada Health · LumiJobs

Marketing Operations Direct Mail Associate

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Omada Health

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