Senior Commercial Lines Specialist, Service Intelligence
San Franciscofull time
Senior Commercial Lines Specialist, Service Intelligence at Harperinsure · LumiJobs
On Site
senior
$135k–$175k
H1B: no
Harperinsure Senior Commercial Lines Specialist handling complex commercial insurance cases and shaping expert playbooks. Responsible for carrier relationships, judgment on hard cases, and teaching new hires.
Responsibilities
Manage hardest 15% of cases including audits, surplus lines, and cancellations
Own carrier and wholesaler relationships with named ownership
Develop judgment that improves intake questions and system checks
Maintain quality standards and hold agents and operators accountable
Check new hires’ work and contribute to their ramp-up
Qualification
What we teachWe teach our systemsWho should not applyYou do not want to learn new toolsPay$135K to $170K in either city
Required
Underwriters and wholesalers take your call.
You can read a policy form and a contract and explain in plain English what is actually covered.
You would rather decide with the facts you have and document your reasoning than let an account sit for three weeks.
You use AI tools in real work and know where they help and where they get things wrong.
What we teach, what you bring
We teach our systems, our agents and how the company runs. You bring four or more years in commercial lines account management, wholesale, MGA or carrier underwriting, an active property and casualty license, and relationships you can put to work. Nice to have: surplus lines license, workers’ comp and class-code depth, premium finance, CPCU or similar.
Who should not apply
You want to protect your book rather than make your expertise everyone’s.
You need three approvals to do the obviously right thing, and like it that way.
You do not want to learn new tools.
Pay, schedule and place
$135K to $170K in either city, plus a 10 to 15% bonus and equity. The job and the pay are the same in both cities.