Product Manager, Payments Platform (Chicago or Remote, US)
Chicago - HQfull time
On Site
mid
$110k–$130k
H1B: yes
Chowbus Product Manager at Chowbus owns the payments platform roadmap and manages integrations with payment service providers. Focuses on improving payment success, conversion, and fraud reduction.
Responsibilities
Own the payments platform roadmap, covering checkout, card-present and online payments, refunds, payouts to merchants, and reconciliation.
Evaluate, integrate, and manage payment service providers (such as Stripe and Adyen), including cost and authorization rate optimization.
Improve payment success rate, conversion, and cost using data, experiments, and error-code analysis.
Partner with risk, finance, and compliance to reduce fraud, chargebacks, and reconciliation errors without hurting conversion.
Write clear specs, drive delivery with engineering, and run several initiatives at once with US-based stakeholders.
5+ years in product management, with at least 3 years in payments (acquiring, PSP integration, checkout, settlement, or payouts).
Hands-on experience with PSP or acquirer integrations and with card payment flows: authorization, capture, 3DS, refunds, chargebacks, and settlement.
Understanding of backend payments platforms, including engineering systems, money flows, and ledger design.
A track record of owning a product area independently and delivering measurable results, with metrics you can explain.
Strong analytical skills and comfort with data (SQL or similar).
Fluent spoken and written English for daily work with a US team across time zones.
Working fluency in Chinese for daily work with our China-based engineering team.
Qualification
Experience dealing with tippingExperience with payments riskCompetitive compensation packageMedical401(k)100% employer-paid Life Insurance100% employer-paid AD&D InsuranceCompany holidaysBirthday offPaid Parental LeaveFlexible Paid Time Off (PTO)
Required
Experience dealing with tipping, merchant payouts, split payments
Experience with payments risk, reconciliation, or fraud tooling.
Competitive compensation package
Medical, dental, and vision insurance
401(k)
100% employer-paid Short-Term Disability (STD)
100% employer-paid Life Insurance
100% employer-paid AD&D Insurance
Company holidays
Birthday off
Paid Parental Leave
Flexible Paid Time Off (PTO)
Preferred
Experience with US card-present payments, point-of-sale environments, or marketplace payments
