Airwallex Financial Partnerships Operations Manager, Americas at Airwallex managing day-to-day operations across financial partner network. Responsible for building scalable processes and managing partner deliverables.
Responsibilities
Own day-to-day operations across financial partner network in Americas
Manage partner requirements and deliverables across Risk, Legal, Compliance, Product and Operations
Build scalable processes and resources for partner information management
Build strong relationships with financial partners and identify process improvements
Qualification
4+ years of experience in fintechStrong project management skillsStrong judgment and attention to detailStrong communication skillsAnalytical and organizedExperience with banksFamiliarity with KYCUnderstanding of payment flowsExperience building scalable processesSpanish-language skillsYou'll thrive here if
Required
4+ years of experience in fintech, financial services, payments, banking or a related field.
Experience managing complex projects and deliverables across teams such as Risk, Legal, Compliance, Product and Operations.
Strong project management skills, with the ability to manage competing priorities, dependencies and escalations through to completion.
Strong judgment and attention to detail, with the ability to assess requests, identify gaps and push back when needed.
Strong communication skills, with the ability to work effectively with senior stakeholders and external partners.
Analytical and organized, with the ability to track performance, identify risks and work autonomously in a changing environment.
Preferred
Experience with banks, payment processors, card schemes or other regulated financial institutions.
Familiarity with KYC, KYB, due diligence or financial crime compliance.
Understanding of payment flows, acquiring, issuing, scheme rules or technical integrations.
Experience building scalable processes, dashboards, partner scorecards or playbooks.
Experience using AI or automation to improve processes and reduce manual work.
Spanish-language skills.
You'll thrive here if
You own the outcome and you don't wait for permission to fix what's broken.