Quality Assurance Handler

Dallas, TX · Remotefull timeRemote

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mid

$70k–$100k

H1B: no

Claimsorted Quality Assurance Handler at ClaimSorted conducts quality audits on claims and telephone calls to identify failures and improve claims handling quality. The role supports quality improvement plans and broader technical claims functions.

Responsibilities

Conduct quality audits on open claims, closed claims and telephone calls
Identify areas of failure, both on an individual and broader operational level
Conduct feedback session with claims handlers
Work with Team Leaders to support quality improvement plans for individual team members
Identify process improvement opportunities to improve quality of claims handling
Support broader technical claims functions, such as complaints and payment controls

Qualification

5 Days in our Dallas OfficeLicensed claims adjusterTeam-orientedStartup or high-growth experience

Required

Based in or willing to relocate to Dallas, TX with work authorization
5 Days in our Dallas Office
Licensed claims adjuster
5+ years of claims experience in at least two of the following product lines - property, auto, travel, liability
2+ years of experience in conducting quality assurance of insurance claims
Strong organisation and ability to prioritise independently
Comfortable using data to make decisions
Team-oriented, hardworking, and ambitious
Startup or high-growth experience is a plus

Preferred

Startup or high-growth experience

Benefits

Dental
Vision
401(k)
PTO
Equity/RSU
Annual Bonus

Company

Claimsorted

View company page

Source: ashby

Active within the past hour

Remote-friendly

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