Automation Service Engineer at Genscript · LumiJobs
entry
$72k–$88k
H1B: yes
Genscript Automation Service Engineer at GenScript provides technical support and troubleshooting for laboratory automation platforms. Responsible for maintenance, root cause analysis, and documentation of automation equipment.
Responsibilities
Provide daily technical support for laboratory automation platforms, including troubleshooting, problem diagnosis, repair, and equipment recovery.
Support automation platforms such as Tecan, Hamilton, and other laboratory automation equipment.
Perform routine preventive and corrective maintenance to improve equipment reliability and minimize downtime.
Conduct root cause analysis (RCA) for recurring or significant equipment failures and implement corrective actions.
Track recurring equipment issues and identify opportunities for reliability and performance improvement.
Maintain equipment service history, maintenance records, troubleshooting records, and error information.
Build and maintain an Automation Knowledge Base, including common issues, troubleshooting procedures, root causes, corrective actions, recovery procedures, and Lessons Learned.
Develop and update SOPs, work instructions, troubleshooting guides, and maintenance procedures to support long-term knowledge transfer.
Support equipment installation, commissioning, upgrades, modifications, and small automation improvement projects.
Work closely with laboratory users to resolve equipment issues and improve daily automation platform operation.
Qualification
Experience reading technical manualsExperience with liquid handlersExperience in a biotechnology
Required
Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Automation Engineering, or a closely related engineering field.
1+ year of relevant engineering experience in equipment support, automation, maintenance, manufacturing, or a related technical environment.
