Knowbe4 Senior Commissions Analyst at KnowBe4 manages commission calculations and system updates to ensure accurate and timely payouts. The role includes report preparation, troubleshooting, and responding to commission inquiries.
Responsibilities
Calculate monthly accrued commissions and commissions paid within month end close deadlines
Update the organization’s commission system with employee changes and commission plan changes on an ongoing basis
Develop and test new commission plans in the organization’s commission system
Work with our commission system’s personnel to troubleshoot issues
Ensure accurate responses to inquiries or concerns related to commission and incentives are provided to employees
Review commission payment reports for accuracy and completeness
Ensure accurate and timely commission payouts
Prepare commission expense reports, presentations and recommendations for sales and/or finance management as needed
Actively respond to new system changes needed
Qualification
Bachelor’s Degree in BusinessExperience with Gmail and Google DocsSuperior Excel skillsStrong math and numeracy skillsCustomer service and etiquette skills
Required
Bachelor’s Degree in Business, Math, Computer Science, Statistics, Accounting or related field preferred
A minimum of 2 years commission/payroll experience (or combination payroll and HR)
SQL training and some familiarity with general Database functions a plus
Experience with Xactly Incent Commission System preferred
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel, including pivot tables)
Strong verbal and written communications
Excellent time management and organization skills
Superior Excel skills
Ability to work in a team on projects and independently
Strong math and numeracy skills
Customer service and etiquette skills
Preferred
Experience with Xactly Incent Commission System
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel, including pivot tables)
