Product Performance Analyst

New York, NY · Remotefull timeRemote

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mid

$135k–$155k

H1B: no

Spade Product Performance Analyst at Spade responsible for analyzing product performance and driving improvements in transaction data enrichment products. The role involves working closely with product, engineering, and AI/ML data scientists to enhance product accuracy and reliability.

Responsibilities

As a Product Performance Analyst, you’ll help drive the quality and performance of Spade’s enrichment products. Working directly with transaction data across card and ACH networks, you’ll analyze product performance, investigate anomalies, and identify opportunities to improve accuracy and reliability at scale. You’ll work closely with product, engineering, and AI/ML data scientists to turn those insights into meaningful improvements for our products and customers.
What will you be doing?
Assess product performance across Spade’s enrichment products by analyzing data quality, accuracy, match rates, and other key performance metrics
Investigate anomalies and patterns across large, complex datasets, and drive improvements to the core product and data
Define, build, and maintain dashboards, monitoring, and automated alerts that help teams identify issues before they impact customers
Identify opportunities to improve QA processes and operational workflows, partnering with internal teams to automate manual work
Contribute to and improve quality standards by creating and improving runbooks, documentation, processes, and workflows as Spade’s products and transaction volume grow
Partner cross-functionally with Product, Engineering, AI/ML Data Science, and other teams to translate performance insights into improvements across Spade’s product roadmap
What experience, skills, and qualifications are necessary?

Qualification

Strong SQL skillsAn AI-forward approach to workExperience with DatabricksStrong Excel or Google Sheets skillsExperience working with fintechBe a cultural founderGet in on the ground floor

Required

3–5 years of experience in an analytical role with meaningful exposure to data quality, product analytics, or performance monitoring
Strong SQL skills, including experience working with complex joins, aggregations, CTEs, and window functions to analyze large datasets
Working proficiency in Python for large data manipulation, metric development, writing scripts to automate recurring analytical tasks
Experience building and maintaining BI dashboards and automated monitoring or alerting using tools such as Hex, Looker, Tableau, Metabase, or similar platforms
Strong analytical instincts and demonstrated experience finding patterns in messy data
A process mindset with experience improving workflows rather than relying solely on one-off fixes
Strong communication and collaboration skills, including the ability to communicate effectively with technical and non-technical stakeholders
An AI-forward approach to work, using tools such as coding assistants and LLMs to work more effectively
Based in NYC with ability to work out of our Flatiron office at least 2 days/week

Preferred

Experience with Databricks, PySpark, dbt, or similar data tooling
Experience in early / growth stage environment
Strong Excel or Google Sheets skills
Experience working with fintech, payments, card networks, ACH, transaction data, or merchant data enrichment
Be a cultural founder. As an early employee, you’ll play a meaningful role in defining and building our culture.
Get in on the ground floor. We’re a small but well-funded team – joining now comes with limited risk and unlimited upside.
Build the next generation of financial infrastructure. Our products will power the next wave of innovation in fintech, helping our customers deliver better, more transparent products and services to the consumer.

Benefits

Dental
Vision
401(k)
PTO
Equity/RSU
Parental Leave

Company

Spade

View company page

Source: ashby

Active within the past hour

Remote-friendly

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Product Performance Analyst at Spade · LumiJobs