Field Service Technician

Required

• Customer Focus: Maintains professionalism while working at customer sites and supports a positive customer experience through responsiveness, reliability, and respectful communication.
• Adaptability and Willingness to Learn: Demonstrates a positive attitude toward training, feedback, changing priorities, travel requirements, and hands-on learning in a field service environment.
• Organization and Dependability: Manages assigned tasks, tools, documentation, and follow-up items responsibly while maintaining punctuality, reliability, and accountability for assigned work.
• Quality of Work: Takes pride in completing work accurately, safely, and in accordance with IEM standards, customer requirements, and project expectations.
• Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS systems, generators, PDUs, or related equipment commissioning activities preferred.
• 0–2 years of related electrical, mechanical, technical, manufacturing, construction, or field service experience preferred.
• Basic electrical, mechanical, or technical aptitude required.
• Ability to read and interpret electrical wiring diagrams, work instructions, and technical documentation.
• Ability to use hand tools, power tools, and electrical testing equipment.
• Strong problem-solving and troubleshooting skills are required.
• Strong teamwork and communication skills are required.
• Ability to work independently with minimal supervision after appropriate training.