Manage a portfolio of projects including efforts tied to strategic accounts

Deliver value to our customers by owning project delivery outcomes from kickoff to closure for customer-facing solutions

Communicate regularly with project stakeholders on status, schedule, budget, and risk factors through each project phase

Conduct project kickoffs, planning sessions, and regular delivery meetings

Lead teams consisting of implementation engineers and influence everyone around you to deliver positive results for both Cleo and our customers

Understand and communicate the value of Cleo’s solutions to our customers

Thrive on assuming ownership for all project deliverables and outcomes

Support organizational growth by following best practices related to time accounting, forecasting, and budgetary management

Effectively communicate all project activities and needs with the customer and liaise with implementation engineers and other departments that support your projects

Help shape a growing and results-focused PMO with your delivery experience and strong project management skillset

Apply AI across the project lifecycle: decide where AI can accelerate work (project plans, kickoff agendas, meeting notes, status reports, risk logs, action tracking) and where human judgment, customer relationships, and personal accountability must lead

Help shape the PMO’s AI practices by piloting, documenting, and sharing repeatable AI workflows, templates, and prompts that improve delivery consistency and efficiency, and measuring their impact

Senior Project Manager

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Cleo

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