Figma Inside Sales Representative at Figma manages existing customer accounts and closes deals for subscription expansions. The role involves qualifying inbound prospects and partnering with multiple teams to support sales processes.
Responsibilities
Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
Manage inbound billing requests (such as processing renewals and changing payment term/method)
Close targeted outbound account renewals
Qualify and handle inbound sales requests
Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products
We’d love to hear from you if you have:
Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
Strong technical aptitude with ability to learn new products, processes, and policies as we go
Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
Fluent in English and German languages
Qualification
Desire to build career in SalesCollaboration across multiple teamsFluent in English and German languagesB2B SaaS experience
Required
Desire to build career in Sales
Strong technical aptitude with ability to learn new products, processes, and policies
