Serve as primary point of contact for clients throughout implementation

Lead client discovery and requirements-gathering sessions

Manage all phases of benefits implementation projects

Configure and validate benefit plans, eligibility rules, carrier connections, and workflows

Coordinate implementation timelines, deliverables, and communication

Conduct system testing, quality assurance, and user acceptance testing

Troubleshoot configuration, data, and system issues during and post implementation

Deliver client training and knowledge transfer sessions

Provide consultative guidance and best-practice recommendations

16242 - Benefit Implementation Consultant - GA - On Site

Responsibilities