YOUR MISSION (IF YOU ACCEPT IT): 🥇

Ensure smooth operations from day one

Maintaining the Trade-in Catalog and product matching

Monitoring pricing and identifying inconsistencies

Supporting Seller limit adjustments and Seller reactivation processes

Updating customer and agent-facing content

Supporting transactional CRM communications

Monitoring fraud-related processes

Investigating operational issues and coordinating incident resolution

These activities are essential to understanding the service and building the expertise needed to improve it.

Improve operations and create measurable impact

Analyse data to identify recurring issues and root causes

Business Analyst Apprentice, Trade-In

Responsibilities