Sr. Data Scientist II - Product Analytics (Remote Eligible)

Required

• Bachelor’s degree and 8+ years of experience (or 10+ years of experience); advanced degree in a quantitative field (Statistics, CS, ML, Economics, Operations Research, or similar) preferred
• Deep applied ML expertise across both traditional ML and deep learning: gradient boosting, regularized linear models, transformer-based sequence models, foundation model embeddings, causal ML, contextual bandits, and offline RL
• Strong grasp of causal inference for intervention design and lifecycle modeling: uplift modeling, difference-in-differences, propensity scoring, and synthetic control
• Solid foundation in statistics and experimental design: hypothesis testing, power analysis, multiple comparisons, sequential testing, and quasi-experimental methods
• Hands-on experience taking LLM- and agent-based systems to production: tool use, retrieval, multi-step reasoning, evaluation, and guardrails
• Experience operating ML in production — feature engineering and pipelines, model monitoring, drift detection, retraining cadence, and the trade-offs between batch and real-time serving
• Proficient in SQL and Python; comfort with ML/LLM tooling at scale (Spark, Databricks, Snowflake, or equivalents), ML frameworks (PyTorch, scikit-learn, XGBoost/LightGBM), and visualization tools (Tableau or similar)
• Experience modeling the customer lifecycle — churn, expansion, adoption, plan health, lead/account scoring — and business fluency in the SaaS metrics that drive it (NRR, GRR, ARR, and cohort economics)
• A pragmatic production bar: latency, cost, monitoring, drift, hallucination, and what happens when the model or sub-agent is wrong
• Strong track record of forming effective cross-functional partnerships and communicating analysis clearly to technical and executive audiences
• Ability to research and learn new technologies, tools, and methodologies, and to thrive in a dynamic environment — finding opportunities and executing in both independent and collaborative environments
• Current US Perks & Benefits: