Responsibilities

We're hiring a Director of Decision Science to build and lead the team that turns Instructure's data into better decisions. You'll own the decision science function: the people, the roadmap, and the standards. Your team will run experiments, build causal and predictive models, and answer the questions that shape our product, pricing, go-to-market, and operating plans.
This is a people-leadership role. You'll hire, coach, and grow a team of decision scientists, and you'll set the bar for analytical rigor across the company. You'll still be close enough to the work to review a model, challenge a test design, or dig into a dataset yourself. But your main job is making your team's work count, and making sure leaders act on it.
You'll sit at the table with product, engineering, marketing, finance, and the executive team. When a decision is expensive, ambiguous, or high-stakes, you're the person who tells us what the data supports and what it doesn't.
Build and lead the decision science team. Hire, onboard, coach, and develop a group of scientists and analysts, and own their career growth.
Set the function's strategy and roadmap. Decide which problems the team takes on, which it declines, and how success gets measured.
Partner with product, engineering, marketing, finance, and executive leadership to turn fuzzy business questions into clear analytical problems, then deliver answers people can act on.
Direct the development of predictive, prescriptive, and causal models that inform product decisions, customer retention, pricing, and operating efficiency.
Raise the bar on how insights reach decision-makers, from dashboards and metric definitions to written recommendations and executive readouts.
Present findings and recommendations to senior leaders. Say clearly what we know, what we don't, and what you'd do about it.
Grow data literacy across Instructure so teams ask sharper questions and read results correctly on their own.
Work with data engineering and platform teams to make sure the team has the data, tooling, and infrastructure it needs.
Hold the line on ethical, privacy-conscious data use, including student data. Follow applicable regulations and our own standards, and make sure your team does too.

Director, Decision Science at Instructure · LumiJobs

Director, Decision Science

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Instructure

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