This role is based in New York City and requires in-office presence aligned with the CEO's schedule.
What Success Looks Like in the First 90 Days
Fully owns the CEO's calendar with minimal ramp — making confident prioritization calls independently
Established as a trusted gatekeeper and liaison by internal teams, board members, investors, and external partners
All board meetings, investor meetings, and partner events run seamlessly with zero logistical gaps
Travel logistics are managed proactively with contingency plans in place before they're needed
A reliable system exists to track and close every action item and commitment from the CEO's meetings
Has identified and implemented at least one meaningful improvement to how the CEO's office operates
Own and optimize the CEO's calendar end to end — balancing internal meetings, board commitments, investor conversations, partner meetings, and protected focus time across multiple time zones
Coordinate all logistics for board meetings, investor meetings, and partner events including materials preparation, attendee communications, room setup, travel, and follow-up
Manage all domestic and international travel end to end — flights, hotels, ground transportation, itineraries, and backup plans
Serve as a trusted gatekeeper and liaison between the CEO and internal teams, investors, board members, and external stakeholders
Qualification
Experience managing high-volumeFamiliarity with fintech
Required
Demonstrated track record of supporting a CEO, Founder, or C-suite executive at a fast-paced, high-growth company — with clear accountability for keeping a complex operation running
Experience managing high-volume, high-stakes calendars and travel logistics across multiple time zones
Exceptional organizational skills — a proven system for managing complexity and ensuring nothing slips
Impeccable judgment and discretion with sensitive, confidential information across all areas of a business
Strong written and verbal communication skills, including the ability to draft on behalf of an executive in their voice
High ownership orientation — sees what needs to happen and makes it happen without waiting to be told
Comfortable operating in ambiguity and rapidly shifting priorities; adapts quickly and keeps everything moving
Proficiency with modern productivity tools including Google Workspace, Slack, and Notion; ability to quickly adopt new and AI-powered workflows
Preferred
Experience supporting a CEO through fundraising rounds, board governance processes, or an IPO
Familiarity with fintech, financial services, or payments
Experience in a company with 100–500 employees during a period of rapid scaling
