This role blends hands-on technical execution with systems-building, requiring someone who can bring order to ambiguity and scale partner success as Imprint grows.
What Success Looks Like in the First 90 Days
You can independently run technical discovery, solution design, and implementation for enterprise partner opportunities.
At least one partner implementation is launched through your technical leadership.
Clear opportunities to automate partner delivery are identified, prioritized, and at least one automation improvement is shipped or in-flight.
Collaborate with sales, account management, and product teams to ensure major enterprise partner success from pre-sales through long-term partnership
Drive pre-sales technical discovery and solutioning:
Understand partner needs and constraints.
Map Imprint capabilities to partner requirements.
Serve as payments and card program expert to architect a best-in-class card program.
Provide technical guidance, architecture input, and implementation approach.
Own post-sales technical implementation and partner delivery:
Qualification
Experience in solutions engineeringPayments experience is essentialFamiliarity with data flows
Required
Experience in solutions engineering, implementation engineering, sales engineering, or similar technical client-facing roles
Strong technical background in REST APIs, front-end technologies, and mobile/web SDKs
Payments experience is essential: deep understanding of payment networks, PSPs, and payment product architecture
General understanding of how products are built, including front-end and back-end development concepts
Demonstrated ability to operate effectively in ambiguity and bring structure to unstructured problems
Extremely detail-oriented with a track record of managing complex, multi-stakeholder projects to successful completion
Collaborative team player with strong cross-functional partnership skills
Excellent judgment in balancing partner needs with internal priorities and knowing when to escalate strategic decisions
Motivated by building a successful company and willing to operate as a senior individual contributor
Proven track record of improving processes through tooling and automation.
Preferred
Experience with B2B2C partner implementations.
Familiarity with data flows, identity/KYC concepts, or risk/compliance considerations in financial products.
Familiarity with AI/LLM tools and automation in technical workflows
Track record of working effectively in small, high-performing teams
