Content Operations & Production Assistant

New York Cityfull time

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H1B: no

Palette Media The Content Operations & Production Assistant at Palette Media will manage social media publishing, community engagement, content production support, and reporting. This hands-on role supports multiple social media brands and assists with filming and production logistics.

Responsibilities

Social Media Publishing & Scheduling
Manage daily publishing and scheduling across social media accounts, including Instagram, TikTok, Snapchat, Facebook, and YouTube.
Ensure content is posted accurately and on time across all platforms.
Prepare and review captions, thumbnails, tags, collaborator invitations, and other publishing details.
Maintain and update content calendars across four brands.
Coordinate with editors and team members to ensure content is ready for publication.
Monitor published posts and troubleshoot any publishing issues.
Ensure sponsored content is published according to campaign requirements and deadlines.
Community Management & Engagement
Manage daily community engagement across four social media brands.
Proactively comment on relevant posts from creators, brands, and other accounts to increase visibility and engagement.
Respond to comments on content in each brand's established voice.

Qualification

Strong familiarity with InstagramAbility to manage multiple projectsProactiveProficiency with Google WorkspaceWillingness to learn new toolsWe're looking for someone who isOrganized

Required

Strong familiarity with Instagram, TikTok, Facebook, and short-form video content.
Excellent organizational skills and strong attention to detail.
Strong written and verbal communication skills.
Ability to manage multiple projects, deadlines, and responsibilities simultaneously.
Proactive, dependable, and comfortable working independently.
Comfortable working on the streets of NYC and interacting with people.
Proficiency with Google Workspace, including Google Sheets, Docs, and Drive.
Willingness to learn new tools, systems, and workflows.
Ability to work full-time in person in New York City.
We're looking for someone who is:
Proactive: Anticipates needs, takes initiative, and doesn't wait to be told what to do.
Organized: Keeps track of multiple moving pieces and ensures nothing falls through the cracks.

Preferred

Previous experience in social media management, content production, or a related role.
Experience managing or publishing content across multiple social media accounts.
Familiarity with social media analytics and reporting.
Basic knowledge of video production equipment and filming techniques.
Experience coordinating projects or working with creative teams.
Familiarity with content scheduling and project management tools.

Company

Palette Media

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Source: ashby

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