Develop a deep knowledge and understanding of Tonal’s product, technology and brand image

Lead Tonal demonstrations, calibrations and workouts with both scheduled and walk-in guests

Lead conversations to figure out each individual guests specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey

Deliver on and exceed sales goals

Maximize sales through exceptional customer relationships and impactful in-store service

Maintain guest information, preferences and feedback using established Tonal sales systems (Salesforce)

Conduct phone and/or email outreach to new clients to communicate updates and follow-ups

Maintains an organized and clean sales floor area with an attention to detail

Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, customer service, and floor coverage.

Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, customer nurture cycle, and in-store experience.

Perform opening and closing procedures.

Create and maintain an environment of strong sales and exceptional customer service through teamwork, providing informal coaching and support when needed, and leading by example.

Showroom Sales Supervisor (part-time)

Responsibilities

Qualification

Required

Preferred

Company

Tonal

More roles at Tonal