Responsibilities

As our Senior Manager, Global BDR Function & Operations, you will lead and scale our Business Development Representative (BDR) organisation across AMER, EMEA, and APAC. Reporting directly to the Chief Marketing Officer (CMO), you will serve as a functional leader on the Marketing Leadership Team, driving predictable enterprise pipeline growth by implementing global outbound motions, standardizing playbooks, and being hands-on with the global BDR team.
Serve as the global functional lead for business development, partnering directly with the CMO to align the BDR function with overall demand generation campaigns, brand initiatives, and corporate pipeline targets.
Partner with RevOps and Marketing to define, monitor, and optimize global Marketing–BDR SLAs, including funnel velocity, lead scoring models, speed-to-lead benchmarks, and inbound conversion strategies.
Own global team metrics against weekly discovery and qualified opportunity targets, providing direct, data-driven reporting to executive leadership.
Manage regional BDR teams fostering high-performance leadership standards.
Own global team retention strategies, structuring quality-weighted compensation frameworks and clear career pathways.
Design, implement, and maintain a single global BDR playbook covering inbound and outbound architecture, multi-channel messaging (email, phone, social), and objection handling.
Partner with the People team to support onboarding and enablement programs globally, incorporating formal certification milestones and structured peer-shadowing.
Collaborate with RevOps to optimize tool adoption, AI potential and workflow efficiencies across Salesforce, Clay, Outreach, Gong/Chorus, LinkedIn Sales Navigator, and 6sense/intent data platforms.
This role is in office with five days a week spent in our (Boston MA or London UK) office.
What Sets You Apart
You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork.

Senior Manager, Global Business Development Strategy & Operations at Commercetools · LumiJobs

Senior Manager, Global Business Development Strategy & Operations

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Commercetools

More roles at Commercetools